Tim Loughlin Announced as New Customer Service Director

by Emma Percy | Apr 22, 2020
We are pleased to announce Tim Loughlin as our new Customer Service Director!

TimLoughlinWe are pleased to announce Tim Loughlin as our new Customer Service Director! Tim has been with Gorbel® since 1995 and will now bring his expertise to the Customer Service department to better serve our customers.

Tim began at his career at Gorbel® in 1995 as a Customer Service Representative, and within three years he became a Regional Sales Manager in the northeast. In 2011, we launched the Shop Crane product line with Tim as the Product Manager. For the last seven years, Loughlin has been the Sales Channel Manager for the eastern half of the country, while maintaining his role of Product Manager for Shop Crane. Tim has played a key role in many aspects of Gorbel® in his near 25 years, and will continue to move the company forward in his new role.

Outside of the office, Tim is a father to three kids, Jake (14), Josh (11), and Abby (8). He coaches both of his boys in their Youth Football league, and his daughter is a cheerleader. He and his wife, Kelley, built their dream house about two years ago on a ten-acre piece of land that they have owned for 10 years. When they aren’t enjoying their four wheelers and snowmobiles, Tim spends a lot of time restoring classic cars. He is currently working on a 1965 Chevy C10 truck.

Tim loves how amazing our culture is at Gorbel®, and is excited to be able to take the knowledge that he’s gotten from his two role models, Pete Friedrich and Dave Reh, to collaborate with the CSRs and Directors in his new role.

Gorbel® is like home for Tim, and he’s excited to collaborate with new people, hear different perspectives, and learn as he goes. Congrats on your new position, Tim!


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