Creating a Safer, More Productive Environment: Part II

Training is key to successful safety measures, and when organized correctly, it also happens to ensure productivity in the process. According to OSHA, regular safety trainings allow your workers to better prevent workplace hazards, accidents, and injuries. For long-term success, it makes sense to implement comprehensive learning courses related to this specific topic.

The key here is not limiting your training to those on the factory or warehouse floor. Everyone involved in the process, from shift supervisors to facility managers, should be able and expected to learn more about creating a better and safer work environment. Regularly scheduled trainings that are focused on individual job tasks ensure that you don't lose productivity even as you take time away from everyday responsibilities. 

Too many organizations still focus their safety evaluations on what happens in the past. You've seen and maybe even keep your facility's 'days accident free' list. While that's certainly admirable, it can't be the only way you track your efforts to improve safety.

Instead, and especially if you want to minimize potential productivity issues, focus on leading instead of lagging indicators. That means focus on progress toward a given safety goal, rather than simply counting past injuries. The Harvard Business Review cites major manufacturers Allergan and Dow Chemical as companies who focus on metrics such as 'good observations' rather than past accidents.

This type of forward-looking approach also helps you understand how safety informs your productivity rates. Rather than adding it on as an additional task, you're moving it to be front of the queue and making it a precondition for all activities. Baked into the process, it becomes less of an impediment and more a simple standard of work.

The process of removing unneeded tools and materials from your facility is a well-established productivity tool. It takes the 'lean' process quite literally, removing clutter that only stops employees from the tasks they actually need to perform. You might not realize it, but the same type of streamlining can also improve your safety metrics.

The same unneeded tools and materials also happen to be a safety hazard. At heights, they can fall. Workers carrying anything heavy can run into them. Or they can be confused for the actual tools needed. Either way, removing them is a simple tool to increase your teams' safety.

Don't wait until a supervisor or new employee of any kind arrives at the facility floor. Safety should be an organizational, not a department-level concern. You can build towards that goal by incorporating the topic into the hiring process.

An increasing number of factories and warehouses build basic safety measures into their daily lives. That means anyone you hire with some experience in these facilities should know something about it. Ask them to elaborate, from describing specific scenarios to talking about their past safety training. This helps you make sure that new employees follow best practices from the start.

Most supervisors are familiar with performance rewards as employee recognition tools. The same types of efforts can also help in your safety practices. Simply recognizing teams and individual employees who embrace and live daily safety needs can go miles towards establishing a larger culture focused on the topic.

These rewards may come in the form of public callouts, trophies, or even tangible awards like paid days off. It may make sense to include a peer recognition component in it; teams may want to vote on the person on their team most mindful towards safety in a given time period. Either way, the mere existence of these types of rewards can help your teams embrace safety and begin to live it on a daily basis.

Finally, make sure that the responsibility for safe operations doesn't stop at the operational level. The entire company structure, from the C-Suite on down, should recognize just how important this topic is to the organization's long-term success and survival. Each decision maker should be as responsible for any safety successes or failures as an operator of a specific piece of machinery.

This type of comprehensive accountability takes the onus away from the worker, and thus lessens their need to sacrifice productivity for safety reasons. Rather than constantly second-guessing whether the right protocols are followed, they can be more sure knowing that the protocols and practice will be safe. The result is smoother, and ultimately more productive, operations.

Does Productivity Trump Safety Needs?

Without a doubt, safety has to be a significant concern within your company's operations. Naturally, productivity is at a similar level. But should you focus on one area over the other?

The short answer is no. Both matter, and productivity certainly doesn't trump the need for safety. The most efficient operations cannot lead to successful business if they come with frequent hazards and injuries. In fact, these hazards can actually lead to reduced productivity, further emphasizing the need for a safety focus.

Taking up the topic, Occupational Health & Safety lists low-level access lifts as a perfect example on why one doesn't have to trump the other. You can be safe, even as you make your operations more effective. As shown through the examples above, the former tends to lead to the latter when implemented the right way.

It's impossible to run a successful business today without at least making some safety considerations. At the same time, it makes sense to focus on those areas that don't hamper your productivity in the process. The above tips can help you started on the way to a safer, more productive environment.