Positions We Hire For:

We're always on the lookout for talented, energetic people to join the Gorbel team. We hire for positions in these areas:

  • Sales
  • Marketing
  • Software Engineering and IT
  • Applications Engineering
  • Technical Customer Service
  • Materials Management and Purchasing
  • Welding, Painting, Assembly, and Packaging
  • Finance and Accounting
  • Human Resources
  • Maintenance and Facilities

Even if there isn't a current open position that meets your interest, send us your resume today so we can keep it on hand for future openings: [email protected].

Manufacturing Shifts By Location:
New York
  • 1st Shift: 7:00am - 3:30pm (Mon-Fri)
  • 2nd Shift: 3:00pm - 11:30pm (Mon-Fri)
  • 3rd Shift: 11:00pm - 7:30am (Sun-Thurs)
  • 1st Shift: 6:00am - 2:30pm (Mon-Fri)
  • 2nd Shift: 2:15pm - 10:45pm (Mon-Fri)
  • 1st Shift: 6:00am - 2:30pm (Mon-Fri)
  • 2nd Shift: 2:00pm - 10:30pm (Mon-Fri)
  • 3rd Shift: 10:00pm - 6:30am (Sun-Thurs)
Elmira, Canada
  • 1st Shift: 7:00am - 4:30pm (Mon-Thurs), 7:00am - 3:30pm (Fri)
  • *Engineered Lifting Systems and Equipment, Inc. DBA Gorbel Canada. Learn More Here

IT Infrastructure Manager

Interested? Fill out an employment application (Download Adobe Acrobat form to provide digital signature or fill in form in browser and print to add signature). Send your resume and application to [email protected].

Job Department :

Information Technology

Job Locations

  • Victor, New York

Shifts for Victor, NY :

8am - 5pm (Mon-Fri)

Description :

The IT Infrastructure Manager reports to the IT Director and is responsible for the reliability and performance of all cloud and on-premise services. The IT Infrastructure team is responsible for a broad range of tools and technologies. Scope includes local networks, VPN, PTP circuits, wireless infrastructure, servers, virtualization, Data Warehouse, Business Intelligence platform, Office365, VOIP phone system, software, hardware, peripherals and conference room technology.  Although many tasks will be delegated to team members, it is expected that the Manager can handle complex technical troubleshooting for services that are critical to business operations. As such, the Manager is expected to keep their technical skillset current as well the skillsets of team members. The Manager maintains a high degree of readiness to adopt and implement new technology solutions and fosters a culture of continuous improvement with a bias for quality results.  Works very closely with the IT Solutions and Security Manager as well as the IT Business Operations Manager to ensure alignment and support of departmental objectives and metrics under the leadership of the IT Director.  Supports overall corporate strategic objectives.  Scope of responsibilities includes Gorbel, Inc., Ravenwood Golf Club, Inc., Engineered Lifting Systems & Equipment, Inc.  These entities have multiple locations in the US and Canada.

Responsibilities :

  • Leads IT Infrastructure team including Help Desk (both outsourced and in house resources), Desktop, Database, and Network Systems Administration staff.  Provides regular coaching, creates performance goals and completes performance appraisals in alignment with corporate performance management system.
  • Leads/supports cross-functional projects as required.
  • Partners with the IT Solutions and Security Manager to ensure the security of corporate IT systems and data using best-known methods, tools and security principles.
  • Works with all departments to monitor the effectiveness of all IT software, hardware and services.
  • Reviews IT vendor support contracts annually to control costs and identify opportunities for service improvements and cost savings.
  • Ensures all IT systems are developed and implemented using in accord with IT deployment and testing standards. 
  • Applies root cause analysis and good problem-solving techniques when issues arise in to ensure permanent resolution.
  • Monitors KACE Service Desk queue and adherence to controlled Acute Support request process.
  • Maintains technical skills and stays current on emerging technology trends.
  • Contributes to the identification and achievement of operational metrics for the IT department.
  • Proposes changes to existing IT infrastructure in support of business goals and employee enablement.
  • Ensures organization is prepared for changes in major software, hardware and IT services.
  • Responsible for proposing and executing IT capital and operating budgets.
  • Provides technical direction to team members.
  • Assists team with troubleshooting complex technical support requests when necessary.
  • Leads periodic Infrastructure team meetings and participates in monthly IT department meetings.

Required Qualifications :

  • Associates degree in an IT related field and 7 years of relevant hands-on technical experience
  • Demonstrated success in IT project management
  • 3-5 years’ experience leading IT function and team members with diverse skillsets
  • Windows and Linux server administration
  • Network administration
  • Office 365 administration (Exchange, SharePoint, OneDrive, Teams)
  • Experience with disaster recovery methodologies and tools
  • Solid written and verbal communication skills
  • Collaborative team player

Preferred Skills :

  • Virtualization technologies
  • Web application accelerators\load balancers
  • Data Warehouse solutions
  • Business Intelligence platforms
  • Experience leading remote employees
  • Experiences leading outsourced resources

Benefits :

(US) - Medical, dental, vision, life insurance, short and long term disability insurance, paid time off package, 401k with company contribution, FSA or HSA options, educational assistance, dependent scholarship program, onsite fitness center, and much more!
(CA) - Medical, dental, vision, paid time off package, RRSO with company contribution, educational assistance, dependent scholarship program,and much more!

Work Environment :

ADA Physical/Mental/Workplace Requirements

  • Occasional lifting up to 25 lbs.
  • Sitting, working at desk/personal computer for extended periods of time
  • Primary work environment is professional corporate office

Disclaimer :

Gorbel® is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, gender, gender identity, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Gorbel® is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform their job related duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at 585-924-6204.

Interested? Fill out an employment application (Download Adobe Acrobat form to provide digital signature or fill in form in browser and print to add signature). Send your resume and application to [email protected].