G-Force Q2/iQ2 Resources & Services

Here you can find access to software related resources for the G-Force Q2 and G-Force iQ2 products such as

version files, videos and additional notes.


These materials are meant to be used as resources for customers who currently own a G-Force Q2 / iQ2.

G-Force Q2 and iQ2 Resource Downloads

G-Force Software Field Upgrades:

This procedure describes steps to field upgrade the software on the G-Force® Q2 and iQ2 products.

This procedure applies to both Q2 and iQ2 G-Force® and Easy Arm® products.

 

G-Force Software Update Explained

G-Force Software V2.3.2 (New) Notes:

We are releasing new G-Force software to address an Anti-recoil bug that was introduced in V2.0.0; For a 660/1320 Lbs unit, the value of “Over-Force” isn’t retained after a power cycle.

* GQ1-I47 (FIXED): Increase Character limit for Serial number text box
* GQ1-I49 (FIXED): Dual Float Mode Bug introduced in 2.1.0

Email or call After Sales Service at Gorbel to receive the latest software release. [email protected] | 800-821-0086 and ask for John Fisher or Ken Weaver. 

VNC Viewer Installation:

Download our VNC Viewer Intallation Guide for additional guidance and support for updating and managing your G-Force VNC Viewer. We outline the most compatible options for use based on customer success.

VNC Viewer Install Guide

Service and Preventative Maintenance Manuals:

Download the complete G-Force® / Easy Arm Q2/iQ2 Service Manual in PDF format.

Please note: This PDF was last updated in May 2021.

G-Force Q2/iQ2 Service Manual

VNC Viewer Help Guide:

This guide covers the initial connection of the recommended VNC viewers to connect to your G-Force® or Easy Arm® using a wireless connection.

VNC Viewer Help Guide

G-Force Service Videos

- How to Turn Auto Float On or Off - G-Force and Easy Arm Handle Menus - Connect Computer to G-Force or Easy Arm - Pendant Handle Repair - Repair or Rebuild G360 - Slack Adjustment - Slide Handle Repair Procedure - Wire Rope Replacement - Linear Transducer Adjustment Q2/iQ2 - Linear Transducer Adjustment Q/iQ

How to Turn Auto Float On or Off

G-Force and Easy Arm Handle Menus

Connect Computer to G-Force or Easy Arm

Pendant Handle Repair

Repair or Rebuild G360

Slack Adjustment

Slide Handle Repair Procedure

Wire Rope Replacement

Linear Transducer Adjustment Q2/iQ2

Linear Transducer Adjustment Q/iQ